Price Gouging Status

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Thanks to consumers throughout Georgia, OCA received a significant number of complaints alleging gasoline price gouging.  Our investigations are lengthy in process since they are paper-intensive.  Due to the volume of complaints, this agency will not be responding to consumers individually about our findings on specific allegations.  However, we are posting weekly updates about resolutions of investigations.  Read on for more information...

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Dell to provide $25,000 in restitution to Georgians

On April 14th, this Office entered into a settlement with Dell, Inc. and its subsidiary, Dell Financial Services, LLC.  Dell agreed to modify practices with respect to certain rebates, service warranties, and advertisements associated with financing promotions.  Dell will also pay restitution to consumers who suffered out-of-pocket monetary losses directly attributable to those business practices.  For information about eligibility and how to file a claim, click More ...

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Top 10 Consumer Myths

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How familiar are you with your rights as a consumer? Read on for the facts behind these myths.

 MYTH 1 - I have a three-day right to cancel any purchase (including new and used cars).

 MYTH 2 - A store has to give me a refund if I request one.

 MYTH 3 - When I receive an "award notification," I am a guaranteed winner.

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