The Official Portal for the State of Georgia

OCA Investigators


Price Gouging Status


Thanks to consumers throughout Georgia, OCA received a significant number of complaints alleging gasoline price gouging.  Our investigations are lengthy in process since they are paper-intensive.  Due to the volume of complaints, this agency will not be responding to consumers individually about our findings on specific allegations.  However, we are posting periodic updates about resolutions of investigations.  Read on for more information...

More »


DISH Network to provide restitution to Georgians per multi-state settlement


On July 16, 2009, DISH Network, L.L.C. signed a $5,991,000 multi-state settlement with Georgia and 45 other states, in which it agreed to pay restitution to consumers for allegedly engaging in deceptive and unfair sales practices.  For information about eligibility and how to file a claim, click More ...

More »

Top 10 Consumer Myths


How familiar are you with your rights as a consumer? Read on for the facts behind these myths.

 MYTH 1 - I have a three-day right to cancel any purchase (including new and used cars).

 MYTH 2 - A store has to give me a refund if I request one.

 MYTH 3 - When I receive an "award notification," I am a guaranteed winner.

More »

 

   
Governor's Office of Consumer Affairs’ educational website helps consumers in making major purchase decisions related to automobiles and housing, establishing credit, and handling personal finances. Visit www.ConsumerEd.com.

 

What's New?


     Georgians affected by September's severe storms and flooding are urged to be alert for and report potential fraud during recovery and rebuilding efforts.

   Learn 51 Ways to Save Hundreds on Loans and Credit Cards, as presented by the FDIC.

  Many consumers across the State are affected when a car dealership closes.  lf your trade-in was not paid off by the dealership, what should you do?  Read our recently issued Consumer Alert for helpful information.

   Free foreclosure prevention counseling and information is available through the Homeownership Preservation Foundation. Call 1-888-995-HOPE or visit www.995hope.org. Consumers should also learn how to recognize and avoid foreclosure rescue scams.

  Read OCA press releases and other consumer articles for helpful information.


Web Site Feedback


Thanks for visiting our web site.  We are a customer-focused web site and value your comments.


Hot Topics


CONSUMER ALERTS (news, press releases)

Identity Theft

Georgia's "Lemon Law"

Credit & You

Child Support Collections

Buying a New or Used Vehicle

Do Not Call Law

Utilities 

Telephone Complaints

Building Contractors

Contract Cancellation Rights

Landlord-Tenant

Servicemembers' Debt Relief

and more


Need Help?


 How do I check the reputation of a business?

 I have a problem and need information about...

 What do I do if I want to file a complaint with your office?

 Do you have a sample complaint letter I can use to let a business know about my problem?

 I am a new motor vehicle dealer.  I need to link to a copy of the Statement of Consumer Rights or the Dealer Fees Submission form.